Australia Post is warning customers to vigilant after the discovery of a scam established to steal the credit card details of unsuspecting victims.
Sent from a comprised email address, the scam attempts to redirect the victim to a fraudulent Post Bill Pay website where they are requested to pay $1.81 to have a package delivered.
The scam includes a fake tracking reference number, warning customers their package will be returned to the sender if the fee isn’t paid within 48 hours.
Victims are promoted to enter their full name, credit card number and expiry date – entering these details will hand over information to cyber criminals.
The brandjacking – the unauthorised use of a company’s brand – scam has been made to replicate the official Post Bill Pay website of Australia Post with the only tell-tale being the web addressed used.
“If you suspect you’ve given details to this fake website please contact your bank immediately to advise them so they can monitor for suspicious activity on your account and help you further,” explained Australia Post.
“Australia Post will never email asking you to click on a link to print out a receipt/label for parcel collection/tracking or to access your package. Nor will Australia Post ask you to send an email containing any personal or financial information, including any form of ID, passwords, credit card details and account information.”
The government-owned corporation advised customers in doubt over the authenticity of an email or phone call to call hang up or delete the message, before contacting Australia Post directly.
WHAT YOU CAN DO TO AVOID SCAMS
– Avoid clicking emails that are not addressed to you by name, have poor English or omit personal details that a legitimate sender would include – you can always phone the organisation to double check it’s official.
– If you do click the link and are taken to a login page, take an extra moment to stop and consider what you’re handing over.
– Report the scam to the organisation and Scamwatch.
MORE SCAMS TO WATCH FOR:
Netflix scam: Email scam gives the appearance of being sent from the streaming service and advises Netflix has been blocked because of a problem with billing.
ATO email scam: Exploiting the well-established reputation of the government agency, the email scam tells the recipient the ATO is trying to contact them in regards to an undisclosed matter
Telstra phone scam: Man hit with more than $10,000 in charges after scammers opened 10 mobile accounts in his name without his permission or knowledge.
Fake Indian call centre scam: Telstra customers are being warned over an Indian call centre scam attempting to trick victims into handing over sensitive information that could be used for identity theft.
NBN robocall scam: Sophisticated NBN robocall phone scam has been targeting areas of the country where installations are currently underway.
Energy Australia scam: Email scam uses the large database and established brand credibility of EnergyAustralia to lure victims into downloading a malicious file
Optus email scam: An email purporting to be from Optus tells the recipient told a document is available for them to download. Once click, their computer is infected.
Valentine’s Day scam: Romance scammers actively engage with victims, slowly building an online relationship before asking for money
Telstra email scam: Email-based cyber-attack uses Telstra branding to trick customers into clicking a link that can infect their computer with a malicious file used to steal information.
Netflix email scam: Email tells users their account has been suspended in an attempt to trick them into clicking a link which leads to a Netflix-branded phishing page used to steal personal information.
Apple Store email scam: The phishing scam involves an email purporting to be from Apple Store, which informs customers they have a PDF receipt from a recent purchase.
ATO phone scam: Phone calls claiming to be from the ATO attempt to fool people into handing over money by claiming they are about to be arrested over unpaid taxes.
‘SIM swapping’ scam: Hackers can gain access to your bank account, email and social media with just a simple phone call to a mobile operator.
Post-storm roof scam: The men knock on the door of Australians after wild weather and say the roof must be replaced as it’s about to cave in. One lady handed over $156,000 for work that did not need to be done.
Police phone scam: Scammers are posing as police officers to try and dupe people into handing over financial information.
Ransom email scam: Scammers are sending ransom emails containing terrifying threats designed to frighten people into handing over their money.
Telstra email bill scam: A legitimate-looking email bill that directs users to a malicious website that will deliver malware to their computer.
Facebook scam: Users receive messages from the accounts of friends and family, telling them they can win money by clicking on a link that will infect their computer. The message is from a scammer who has hacked your friend’s account or created a “copy” profile by stealing their images and information
Wealthy suburb scam: An elaborate scam saw a man hand over a $40,000 car without receiving a cent.