EFTPOS outage, Australia: ATMs and EFTPOS machines down


Australian consumers are facing massive delays and disruption today after an EFTPOS outage has affected their ability to shop and make transactions.

Woolworths has told News Corp Australia they are aware of a Telstra network issue impacting electronic payments in their stores nationwide.

A Woolworths spokesperson said: “Our stores are continuing to trade as our teams are still able to process payments manually at this time.

“We’re working closely with Telstra to rectify the network issue as quickly as possible.

“We apologise for the inconvenience and thank our customers for their patience.

“We’ll provide further updates as soon as they come to hand.”

The Commonwealth Bank has advised its customers there were some “issues” with its services today after it tweeted: “We are aware of an issue affecting some of our services. We apologise to our customers affected by this. Rest assured we are urgently looking into this and will have further updates soon.”

Australia Post have also indicated they were experiencing EFTPOS issues as well at some of their outlets.

They tweeted: “A supplier issue is impacting a number of organisations (including us), we are experiencing outages to some EFTPOS transactions and banking services at our outlets. We’re working with the supplier to resolve the issue as quickly as possible, and apologise for the inconvenience.”

Customers of the ANZ Bank said on social media they were also facing EFTPOS issues, but the bank is yet to confirm where they are coming from.

ANZ says it is also investigating the issue.

“At this stage we haven’t received any updates from our Merchant Servicing team confirming if there is an issue,” a company spokesperson wrote on Twitter.

More to come.

Originally published as Aussies hit by EFTPOS outage



Source link Business News Australia

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